Here's exactly what happens after you click Buy: 7 things to know about delivery
Here's exactly what happens after you click Buy: 7 things to know about delivery
Nervous about ordering something this big online? Here's the full process from order to your door, so there are no surprises.
“Ordered the recon kayak using 1 to 2 week delivery, but got it the very next day.” — Kenneth P., verified buyer
See the kayak and price
Sound familiar?
- Big items that vanish into freight for weeks
- Missed deliveries and trips to the depot
- Damaged boxes and arguments over who pays
Here's how it actually works.
Shipping is free
Free shipping on kayaks and gear to the US and Canada.
Dispatch times are on the product page
In-stock colors show their dispatch window, typically 1 to 2 weeks. Custom colors take longer.
The carrier calls ahead
The freight carrier calls 24 to 48 hours before delivery so you can be there. Keep your phone number up to date on the order.
Check before you sign
Inspect the boxes for damage before signing, and photograph anything that looks wrong.
Damaged in transit? We replace it
If an item arrives damaged, we'll work with you to provide a replacement.
Covered, with parts you can actually buy
A 2-year hull and deck warranty (extendable to 3 years at checkout) and 1 year on the drive. Replacement drives, pedals, fins, hatches and seats are sold right here in the store.
Everything you need to fish, in one box
Pedal drive, paddle, stadium seat, rod holders, rail tracks and a storage hatch are all included. Solo kayaks start at $1,098.
What buyers say about delivery
“Ordered the recon kayak using 1 to 2 week delivery, but got it the very next day.”
Kenneth P.Verified buyer · Recon 10ft · Feb 2026“It took a while for me to receive my Kayak, but I also ordered it right as the mad rush started.”
Mark G.Verified buyer · Reel Yaks · Jun 2026“The company accidentally shipped the wrong pedal drive and they took care of it immediately. Very responsive customer service.”
Johnny G.Verified buyer · Middle Section · Oct 2026Excerpts from published reviews by verified buyers; “…” marks trimmed words. Read reviews
How it works
Order and get tracking
Your order confirmation shows the dispatch window for your color.
Take the carrier's call
They call 24 to 48 hours ahead to arrange delivery.
Inspect, sign and unbox
Check the boxes, sign, and clip your kayak together in about five minutes.
Radar 10ft Fin Drive
From $1,299
- Pedal drive (fin or propeller) and a paddle
- Stadium seat with adjustable backrest
- Rod holders and accessory rail tracks
- Free shipping in the US and Canada
Questions buyers ask
Can I change my address after ordering?
Check it carefully at checkout. After dispatch, a change has to be arranged with the carrier and costs a $250 fee.
What if I'm not home?
If the carrier can't reach you, they may still deliver at their earliest convenience, so keep your contact details current.
Do you ship to Canada?
Yes, free.
Worried about ordering a kayak online? Here's exactly how delivery works.
- Free US and Canada shipping
- Call 24 to 48 hours ahead
- Damage replaced